Customer Experience CX

Customer Experience – why is it important?

Customer Experience (CX) benefits explained Customer Experience (CX) is often identified as a key performance area for business. A recent report published by digital experts Smart Insights highlighted that 87% of marketing, CX and analytics professionals say good CX is important but only 24% are performing highly at delivering it. Business managers are always looking […]

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Charity fundraising with a skydive

Charity fundraising sees Clarity Software team member complete a skydive to support the Stroke Association Account Manager for Clarity Software Kerry Payne recently completed a skydive at GoSkydive headquarters over in Salisbury, Wiltshire. The reason for participating in the skydive was to help raise money for the Stroke Association which is the charity that provided […]

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Data cleansing is vital to ensure accuracy

Data cleansing – why is it important?

Data cleansing allows for improved decision making in business Data cleansing is the process of changing data to make sure it is accurate and correct. A recent article published by data experts Experian highlights the importance of maintaining data quality which helps businesses to make better choices and see significant cost savings. Data sets can […]

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Cumbria Quarrying Services increase quoting efficiency

Cumbria Quarrying Services Ltd benefit from greater efficiency following implementation of Clarity Software for business quoting and estimating processes Cumbria Quarrying Services Ltd have been operating across the quarrying and stone masonry industry for over 75 years. They supply materials for builders and other industry related businesses. This includes supplying stone for self-build projects as […]

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Business Process Management – 5 benefits

Business process management benefits businesses of all sizes Business Process Management (BPM) is a concept in operations management which focuses on aligning all organisational elements to improve operational performance. This method is used to develop better business efficiency, while channeling organisations towards more creative, flexible and technologically integrated systems. Here are 5 key benefits of […]

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