Customer Experience – why is it important?
Customer Experience (CX) benefits explained Customer Experience (CX) is often identified as a key performance area for business. A recent report published by digital experts Smart Insights highlighted that 87% of marketing, CX and analytics professionals say good CX is important but only 24% are performing highly at delivering it. Business managers are always looking […]More
Artificial intelligence rising – what is the impact?
Artificial intelligence is moving at a fast pace and is changing the way we work Artificial intelligence has always been part of science fiction stories throughout the decades. Recently with the advent of technology increasing at such a rapid pace, this fiction has become a reality, our reality. Artificial intelligence today From self-driving cars to Amazon’s […]More
Customer satisfaction excellence continues
Customer satisfaction continues to grow through high standards of service provided by the Clarity Software implementation team Quality customer experience and client satisfaction are key fundamentals for the success and growth of Clarity Software. The current software implementation team work hard to ensure that solutions are installed on time and to client specification. Clarity team […]More