FAQs When Buying Software

FAQs when buying software

Clarity Software offers integrated business management software solutions. This blog aims to answer companies' frequently asked questions when buying Clarity Software. 

1) What are the key features and functionalities of the software?

Clarity Software offers a range of modules and features, including CRM, quoting and estimating, order processing, production management, stock control, and reporting. These modules help businesses streamline their operations.

2) How will the software benefit my business and improve efficiency?

The software aims to improve efficiency by centralising and automating critical business processes. It helps businesses streamline operations, eliminate manual tasks, reduce errors, and enhance productivity. The integrated nature of the software allows for better collaboration and communication within the organisation.

3) Is the software customisable to meet the specific needs of my business?

Clarity Software offers a modular system tailored to fit specific business needs. We designed the software to be flexible and customisable, allowing businesses to configure and adapt it to their unique requirements.

4) What level of technical expertise is required to implement and use the software?

While the technical expertise required may vary depending on the complexity of customisation and integration, Clarity Software aims to provide a user-friendly experience. We offer training and support to ensure businesses can implement and utilise the software effectively.

5) Is the software scalable to accommodate future growth and changing business requirements?

Clarity Software is designed to accommodate future growth and changing business needs. The system's modular nature allows scalability by adding new features or modules as required.

6) How does the software integrate with other systems or software in my business?

Clarity Software offers integration capabilities to connect with your business's existing systems and software, including accounting software, CRM systems, and eCommerce platforms. Integrations aim to streamline data flow and improve operational efficiency by enabling seamless information exchange between systems. Each software package allows for different integrations.

 7) What is the pricing structure, and are there any additional costs?

Clarity Pro licences can be purchased or subscribed to monthly, with different tiers based on the modules required. The pricing tiers allow businesses to choose the option that aligns with their needs.

Clarity Go is a subscription-based pricing model with a fixed monthly or annual fee per user. It is designed for smaller businesses and offers a cheaper (lite) software version with simplified features.

Additional Addons can be purchased for both Clarity Go and Clarity Pro. License holders also have the option to subscribe to customer support and upgrades.

8) Is a trial period or a demo available to test the software before purchasing?

Potential customers can explore demo versions of the Clarity Pro software and get a free trial of Clarity Go before purchasing. We hope this will help you understand better how the software works, its user interface, and its functionalities.

9) What level of customer support is provided?

We offer two types of support contracts tailored to meet your specific needs.

On-going support contract: This contract includes email and phone support plus immediate upgrades to software enhancements.

Advanced support contact: Besides the benefits of the on-going support contract, the advanced support contract includes report writing, modification and on-site support.

10) Can the software be accessed remotely or through mobile devices?

Clarity Go is a cloud-based platform that enhances your business by scheduling your working day, tracking your activity calendar, analysing sales opportunities and much more. Clarity Go is available as a mobile app for smartphones and tablets, so you can use it on any device with an internet connection, making it ideal for on-the-go or remote work. Clarity Pro can be hosted on an Azure platform.

While these are our most frequently asked questions, your queries about the software may vary depending on your industry, business size, or your organisation's unique requirements. Please contact us for a personal chat to get accurate and detailed information based on your needs. You can book a call using our online scheduler, phone us or email us.

We look forward to answering your questions!

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