Increased Visibility and Job Tracking for Specialised Canvas Services

How has Clarity helped your business?

Before adopting Clarity, Specialised Canvas Services faced ongoing challenges with job tracking and organisation. Their existing systems made it difficult to maintain clear oversight across workflows and customer interactions, often resulting in inefficiencies and gaps in accountability. Since implementing Clarity, they’ve experienced a significant transformation in how their business operates.

Clarity has enabled them to centralise and streamline their processes, making every job traceable from start to finish. With clear visibility into job histories and a central source of truth for all information, they've greatly improved their ability to manage workloads and respond to customer queries quickly and accurately. This has been especially valuable in managing customer complaints, where having all relevant data in one place has allowed them to resolve issues decisively and professionally.

The result? A smoother, more efficient operation with stronger control over processes and significantly improved workflow.

What made you buy Clarity over other products

When considering software solutions, Specialised Canvas Services evaluated a number of options. The key reasons they chose Clarity were its superior functionality, outstanding customer support, and competitive cost.

Unlike other systems they had tried, Clarity offered the right balance of powerful features and ease of use, backed by responsive support that made the transition seamless. After discovering Clarity through a Google search, they quickly recognised that it was the right tool to help them take control of their operations.

What Clarity Software features do you find most useful and why?

One of the standout features for the team is Job History. The ability to track every job from start to finish—with full visibility into what happened, when, and why—has brought a level of transparency and accountability that wasn’t possible before.

“No hiding” is how they describe it—every team member is now fully aligned, and management has complete oversight. This has proven crucial when addressing customer concerns, as they can now provide quick, data-backed responses with full confidence.

Additionally, the intuitive workflow tools and process management features have allowed them to improve command and control, ensuring nothing falls through the cracks and operations continue to run smoothly.

Do you recommend us?

Absolutely. Specialised Canvas Services describes their overall experience with Clarity as “very good,” and they wouldn’t hesitate to recommend it to other businesses looking for better operational oversight.

Whether you're dealing with complex workflows, high customer expectations, or the need for tighter team coordination, Clarity offers a solution that delivers measurable results and peace of mind.