Spectrum AV pleased with high level of service

Spectrum AV, leading specialists in audio visual technology praise Clarity Software for excellent customer support

Spectrum AV are audio visual specialists with over 17 years’ experience of working within the industry. Leading with the very latest in large interactive displays, video walls and point of sale digital screens, they provide valuable advice and support on a range of installation services for many private and public sector clients.

Spectrum AV have been using Clarity Software for some time to improve business processes across their operations.

Will Lowbridge, Director at Spectrum AV commented on the recent level of service he has been receiving from the Clarity Software team;

“Stavros and the team were brilliant with their support for my request and were very helpful as always. Clarity has been used in my business for almost five years, I know it is the best choice I have made”.

Overall the support received from the team at Clarity Software have helped to further improve business processes at Spectrum AV by making them more efficient.

Currently the team at Spectrum AV use Clarity Software for the following:

Fast accurate quoting pulled from CRM with accurate details and data.

For greater visibility across the business and to be able to see work that needs to be finished off. Also to keep track of when customers have read emailed quotes.

Analytics and gathering data in a visible graphical format such as sales performance over any time period.

Purchase orders, clear and precise information of where and when items need to be sent.

Invoices easily created and sent with easy to understand clear information for a customer’s payment department. This enables payments happen faster.

Spectrum AV provide excellent feedback for level of support provided by Clarity Software support team Stavros Thouki and the Clarity Software support team work to ensure customers are provided with an excellent level of service to ensure users get maximum benefit from their Clarity system.

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