System Requirements

Min Browser Versions
  • Firefox v53

  • Chrome v57

  • E11

  • Edge v81

  • Opera v44

  • Intel i3 (or compatible) Dual Core 3GHz processor

  • 8GB of RAM

  • Windows 10 / Server 2016 and above.

  • 20GB of available hard-disk space

  • 1920 x 1080px screen resolution

  • Access to local or network printer

  • An internet connection on at least one client machine

Notes: 1. While Clarity is built for Microsoft Windows, it is possible to run it on a Mac by using Parallels, Boot Camp or similar software which provides a Windows environment on a Mac. You will require a copy of Microsoft Windows to install within this environment.
2. We do not support Windows XP or Vista. We also no longer support Clarity Pro\Lite pre v4.3.x.x and there will be no further development of Clarity Pro\Lite v4.

Clarity Go is cloud hosted and does not need a Server to be installed

As part of deploying a Clarity Pro system, the database and server software will require a dedicated server machine at the customer site, with a stable and permanent internet connection. This server machine should meet or exceed the following specification:

  • Intel i5 (or comparable) Quad Core 3.3ghz processor

  • Windows 10 / Server 2016 and above.

  • 16GB of RAM

  • 50GB of available hard-disk space

  • 1920 x 1080px screen resolution

  • For the Clarity database – Microsoft SQL Server Express 2016 onwards

  • Existing systems using SQL 2008 R2 up to and including SQL 2012 are still supported

Notes: 1.Please note that Microsoft’s SQL Express database engine (free version) has a maximum storage capacity of 10GB and is restricted to using a single core within the process and 1GB of ram. Clarity’s performance will be significantly impacted if your database reaches 10GB. Once your database reaches 10Gb you will need to upgrade to full SQL Server. We are unable to advise on the best CAL (Client Access Licence) to purchase as this is down to your individual requirements.
2. It is possible but we do not recommend using a server that already has Microsoft Exchange installed on it. If this is the case, please discuss with the Clarity support team first. Any server that is already under load, regardless of software installed is not recommended.
3. SQL Server requires database files to be stored on a local drive. Network drives are not supported without use of a Storage Area Network (SAN).
4. As part of the implementation of Clarity Pro we will setup a nightly backup of the Clarity database using a scheduled task. These backup files will need to be manually backed up to an external location or added to your offsite backup routine as we do not hold copies of these.

  • iOS 13.0 or above.

  • Android devices running OS 7.0 or above.