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Our support team is standing by ready to help. Just give us a call during our opening hours and we will endeavor to solve your problem straight away. If you are using Clarity Software but do not currently have a support contract with us, you can set one up at any time.

Support Desk

Or submit your query via: My Account

Monday – Thursday

7.30am – 5:00pm


7.30am – 3:00pm


Remote assistance

In order for our support team to securely connect to your machine, please download the correct TeamViewer for your computer:

Sign up to our support and upgrades service

The vast majority of our clients subscribe to our on-going support service. You will receive unlimited phone and email support for every license holder as well as immediate upgrades to all software enhancements. Stay at the forefront of new features and get the most out Clarity Software with a support contract, just give us a call.
Please note that there are a few issues that aren’t covered by your support contract. These include software issues that are a result of hardware problems, third-party software or operating system problems and damage to Clarity products.

Advanced support

You can choose to super-charge your support subscription by adding extra services such as: bespoke calc-wizard development, report writing and modification and any on-site support. Just give us a call on +44 (0)121 248 2448.